Build your first "living business model"
Models are useful for two main purposes:
... to solve a one-off challenge, like fixing poor service or fighting off a competitor
... to set up a continuing plan for a business or department
To get an idea of the full opportunity, we show how to build a model to plan a whole business. This needs to be simple and familiar - a new restaurant.
Our restaurant wants to sell meals and make profits, so:
... it must win and retain customers (!)
... offering a menu to attract them
... and hiring enough staff to serve them (but not too many!)
Follow our demonstrations to create a working model of how these items depend on each other to build a growing "machine" that drives sales and profits. (This is what spreadsheet models cannot do!)
The lessons in each class ...
-
1
Introduction and things you need to know
-
Welcome to the course
-
Tell us about you
-
Get the software ... !
-
[ Updates to the Sheetless software ]
-
How you will learn
-
Course structure
-
What IS a Dynamic Business Model? (optional)
-
Why are Dynamic Business Models so powerful? (optional)
-
-
2
Class 1: Grow restaurant sales and profits
-
Performance-over-time and simple calculations
-
Video 1a: (13 min) Starting the restaurant model
-
Video 1b (12 min) Calculating sales and profits for the restaurant start-up
-
-
3
Class 2: Customers drive sales - staff drive costs
-
The factors driving performance outcomes
-
Video 2a (16 min) How Customers drive restaurant sales growth and how staff drive service capacity and staff costs
-
Video 2b (13 min) Non-financial indicators, functions and look-up relationships
-
-
4
Class 3: Why customers are won and lost
-
How "Flows" make Stocks grow or decline
-
Video 3a (8 min) How Flows fill and drain Stocks.
-
Video 3b (6 min) Where flows come from and go to
-
-
5
Class 4: How customers, menu and staff work together to drive sales and profits
-
Interdependence, feedback and the core system
-
Video 4a (14 min) Interdependence and feedback
-
Video 4b (10 min) The Restaurant Strategic Architecture model
-
-
6
Course wrap-up
-
What we have done - and next steps
-
End-of-course survey (ignore any questions that are not relevant)
-
The Curriculum for the full course parts A and B
-
More resources from Strategy Dynamics
-